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Frequently Asked Questions
Online Payment Options
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Can I request an art commission?YES! This process can take 2-4 weeks to 2-4 months depending on the complexity of the project and the current workload happening for BCS. Progress on some projects are streamed on Twitch www.twitch.tv/badcarrotstudios Full color commissions Start at $300 and are subject to change based on the complexity, deadline, and medium (print vs high-resolution digital delivery) A sketch will be sent first to clarify your idea (limit 3 re-draws/revisions). Physical copies can be professionally printed on standard sized heavy card stock. For more detail on the process, please read through the studio's standard contract *see below PDF file* Great things to send and have in mind! Reference (written or drawn!) Any pictures of the character/person/creature/weapon/concept you are requesting An idea of who the character/person looks like EX: "I have this D&D wizard that looks just like Axel from Kingdom Hearts!" An idea of what they would be wearing or a pose EX: "I was thinking this gown *attach/send jpg of fashion gown* and something close to this pose *attach send image of x-games snowboarding*" For Color: Basic Stats are good! Things like Eye/hair color, skin tones, color themes (earthy colors = warm browns, greens, and soft yellows) ect. BACKGROUNDS! A forest? Ruins? Underwater? Outer space? A basic color and texture? Still not sure? Here are some prompts to fill out for your character(s): If a standard sized print, such as: 8x10 or 11x14, is requested (along with the high-resolution digital download) it will be sent in a clear art sleeve and will be shipped via USPS First Class Mail in a stiff photo mailing envelope. No extra cost for shipping in the continental US. For all other shipping, terms and fees can be negotiated in the contract and must be agreed upon before the commission work commences. OR If you do not want to bother with shipping I can send you a high-resolution (300 DPI) image file. You can print out your image however you like as many times as you need. Contact us for more details
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Can I use one of your designs as a Tattoo?Yes! So long as it is for personal use, you may purchase a Tattoo Ticket. Choose any pre-existing design (this is not for commissions) that is featured in the shop! Let me know the image you want (by its listing title or SKU code) in the "Tattoo Request Info" section during the checkout process and then I will then send you the digital file! Sent as a 300 dpi, high resolution file You may choose the Color image or just the Line art (on applicable images) Size will remain as described in the image's original listing post Tag us on Social Media! @BadCarrotStudios Questions? Please CONTACT us! *I do not permit my designs to be used in publications (such as tattoo books or portfolios), or in an artist’s tattoo flash without my consent. If you are a tattoo artist, please do not claim my design as your own.*
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What are your shipping times?There are typically 3-5 days processing time before shipping an item (or items). Various USPS and UPS options are available for domestic and international shipping upon check out. Should you need an item quickly, please contact us and we will do our best to work with you!
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How are items shippedPrints and stickers are packaged in clear protective sleeves and then shipped in appropriate sized ridged envelopes.
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What is your art return/refund policy?All sales final and no returns. If there is an issue, please contact us and we will do our best to solve the problem.
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Do you offer Gift Cards?We do! We offer eGift Cards starting at $10 USD - eGift cards can be used for any physical item (prints or stickers), digital media (wallpaper packs), pre-orders, and even for commissions! -eGift Cards are non-refundable -The recipient will get an email containing their unique gift card code that can be used upon check out. During payment, select the Redeem a gift card option and enter the unique gift card code. If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using your regular payment methods.
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Payment OptionsWe currently accept PayPal and all Major Creditcards
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Wholesale inquiesPlease contact us about wholesale options.
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